Pricing

Simple, fixed prices

Pick an ongoing plan, add a call product, or start with an AI Visibility Check. Every price is fixed, with a clear allowance.

Ongoing plans

Regular help, paid as fixed fortnightly payments.

Follow-Up

For busy owners who quote and invoice for work.

$199per fortnight

About $431 a month

  • 20 new enquiries answered within one working day
  • 10 open quotes followed up (two touches each)
  • 10 overdue invoices chased with polite reminders
  • A fortnightly summary: who’s ready to go ahead, who needs a call, who still owes you

Stay Visible

For owners who want to be seen online but don’t have time.

$349per fortnight

About $756 a month

  • 3 branded posts and 1 Reel every week, scheduled to Facebook and Instagram
  • 2 small website updates per fortnight
  • Google review requests, and replies to every new review
  • 1 marketing email every four weeks: a newsletter, offer or seasonal promotion, written, designed and sent to your customer list, with a short results note

You send short video clips from your phone; we edit them into Reels. No clips that week? We’ll post an extra branded post instead.

Compare the plans

What each ongoing plan includes, side by side.

What each ongoing plan includes
Follow-UpStay VisibleFull Support
Enquiries answered20Not included20
Quotes followed up10Not included10
Invoices chased10Not included10
Fortnightly summaryIncludedNot includedIncluded
Social posts per weekNot included33
Reels per weekNot included11
Website updates per fortnightNot included22
Review requests and repliesNot includedIncludedIncluded
Marketing email every four weeksNot includedIncludedIncluded
Price per fortnight$199$349$499

Never miss a call

Catch the enquiries you can’t answer. Buy on its own or add to any plan.

AI Receptionist

A 24/7 phone assistant for the calls you can’t answer.

$299setup + $129 per fortnight

About $280 a month

  • 24/7 AI phone assistant answers your calls
  • Captures the caller’s details and sends them to you by email or text
  • Up to 100 minutes per fortnight, then 30c per extra minute
  • Calendar booking quoted separately

Not ready for a plan?

Start with a single check, then move to a plan when you’re ready.

AI Visibility Check

Make sure your business shows up correctly in Google and AI searches.

$349one-off

  • Google Business Profile tune-up
  • Business details made consistent across your main listings
  • FAQ and schema fixes on your website (where we have access)
  • A check of how your business appears in AI searches, with a short report

Move to Stay Visible within 30 days and we’ll take $349 off your first fortnight.

Websites

A website built for you, with or without ongoing care.

Website Care

Your website built, hosted and looked after.

$299build + $49 per month

  • Up to 3 mobile-friendly pages, built for you
  • Hosted and looked after
  • 12-month minimum term
  • Then month to month: cancel any time with 14 days’ notice
Questions

Frequently asked questions

How much does a virtual assistant cost in New Zealand?

It depends on what you need. Scale Up Studio’s ongoing plans are $199 a fortnight for Follow-Up, $349 for Stay Visible, and $499 for Full Support, which includes both. The AI Visibility Check is a one-off $349, and websites start at $699. Prices are introductory.

What’s the difference between an ongoing plan and a one-off?

An ongoing plan is regular help with clear allowances, paid as fixed fortnightly payments. A one-off is a single, clearly defined job for one price. The AI Visibility Check is a good starting point: move to Stay Visible within 30 days and we’ll take $349 off your first fortnight.

Is there a contract or a lock-in?

Ongoing plans have no lock-in: cancel any time with 14 days’ notice. Website Care has a 12-month minimum term, then it’s month to month and you can cancel any time with 14 days’ notice. If you leave before 12 months, the remaining months of the minimum term are payable. Sending an enquiry isn’t an order; we confirm the details with you before any work begins.

How does fortnightly billing work?

Ongoing plans are paid as fixed fortnightly payments: billed every 14 days, which is 26 payments a year. That’s about $431 a month for Follow-Up, $756 for Stay Visible and $1,081 for Full Support. Website Care is the one exception: it’s $49 per month.

Can I add Missed-Call Text Back or the AI Receptionist to a plan?

Yes. Buy either one on its own or add it to any plan. Missed-Call Text Back is $179 setup plus $39 per fortnight, and the AI Receptionist is $299 setup plus $129 per fortnight, with up to 100 minutes per fortnight included and 30c per extra minute after that.

What isn’t included?

Unless quoted: customer conversations, negotiations and pricing decisions (handed back to you), filming, extra Reels, new website pages or redesigns, chatbots and AI assistants, complex integrations or data clean-up, bookkeeping, debt collection and phone work, building or buying an email list, and guarantees about the number or rating of reviews. Anything beyond a plan’s allowance is quoted before we start.

Do you guarantee results?

No. We deliver the defined work in each plan or package. We do not promise business results such as sales, reviews or search rankings.

More answers on the FAQ page.

Something else?

Other jobs are quoted on request

New-client onboarding, review drives, single newsletters and CRM setup aren’t on the menu, but we do them. Tell us what you need and we’ll quote it.

Ask for a quote

Not sure which fits?

Tell us what's on your plate and we'll point you to the right plan.